If you have lost your return label, you can get a replacement. If you have your label but are not sure if it is valid, please check here.
If your box arrived within the past 4 months, you can download your return label directly from UPS. Go to UPS.com and follow these steps:
1. Enter the tracking number on the original label for your box (the one attached to your box when it arrived) and click "track"
2. Scroll to the bottom of the page and click the button that says "Return This Package"
3. Click "skip" to skip entering package weight. Your package's weight does not matter here, as UPS will weigh your box when you drop it off and Artkive will cover the cost.
4. Choose any of the available options to get your label!
If you received your box more than 4 months ago, please send an email to help@artkivebox.com and our shipping team will generate a new return label for you.