Choosing the right plan (sign up here)
There are 4 membership tiers:
ORGANIZER (Recommended for storing digital images without printing books)
CREATOR (Recommended for storing digital images, and printing one or two small books per year)
BOOK LOVER (Recommended for those who plan on printing multiple books per year)
ARTKIVE BOX VIP (Recommended for those who plan on sending in their art and creating multiple books per year)
The annual payment option includes a discount on books AND free book credits.
If you opt to pay monthly, each plan includes a discount on books.
These savings should offset most, if not all, of the membership cost.
*The Artkive Box service includes a complimentary, 6 month ORGANIZER plan.
How do I view or change my membership?
Log into your account on our website, and go to your Account Details. On the bottom left you will see a Membership box with your account details.
If you need help making changes or to cancel your membership plan, feel free to contact us via email (help@artkiveapp.com) or text (657-888-0278).
Do the credits that come with my membership expire?
Your credits expire 12 months after signing up, but new credits are issued at the start of each annual billing period.
Can I use the discount that comes with my membership AND the credits at the same time?
When placing a book order, credits in your account will be deducted first. The discount will apply to any remaining balance. Credits and discounts are automatically applied to book purchases at checkout, and are not applicable to other products or the Artkive Box service.
How do I download images from my account?
You can login to your account on our website, and download your images one at a time. Once logged in, go to your pictures, hover over an image, and click the download icon (small cloud with downward arrow).
If you no longer have access to your account, you can sign up for a monthly plan and maintain it for as long as needed.
Contact us via email (help@artkiveapp.com) or text (657-888-0278) for information on paying for a bulk download of your images.
If I do not sign up for a membership plan, will my pictures be deleted?
Artkive reserves the right to remove all non-member images from its servers 90 days after user has been notified to select a membership plan.