The book I ordered arrived damaged, what do I do? May 20, 2021 17:30 If a product arrives damaged, please take pictures of the product and box and email us immediately at email@example.com and we will be happy to replace it for you. Related articles All About the Books What size are the books? Can I preview my box book before paying my invoice? Can I put more than one piece of art on a page? What is the difference between an Artkive Box book & a DIY book?